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Cancellation & Refund Policy

Last updated on Apr 18th 2023

Lupin Gulmarg believes in helping its customers as far as possible, and has therefore a liberal cancellation policy. Under this policy:

  • Cancellations will be considered only if the request is made 15 days prior to check-in date

  • If the cancellation request is made 3 - 14 days prior to check-in date, 50% of the booking amount will be charged

  • A 100% of the booking amount will be charged if request is made in less than 3 days prior to check-in

  • In case of any Refunds approved by the Lupin Gulmarg, it’ll take 3-5 days for the refund to be processed to the end customer.

  • Based on IST Time Zone

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